🏆NOW ON G2: livepro is featured in the Top 5 Contact Center Knowledge Base software for 2026

Case Study / INDUSTRY TYPE

For Contact Centers

See how livepro helps contact centers get to answers quickly with superior knowledge management.

See how livepro helps contact centers get to answers quickly with superior knowledge management.

Case studies

Atlanticus

November 21, 2024

Case Study Featured Story 3

TSA Group

October 2, 2023

Topic

RemServ

June 1, 2023

Topic

Datacom

February 21, 2023

Topic

Townsville Council

December 14, 2022

Case Study Featured Story 3

ME Bank

December 13, 2022

Atlanticus

November 21, 2024

Case Study Featured Story 3

TSA Group

October 2, 2023

Topic

RemServ

June 1, 2023

Blogs

Customer Satisfaction

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5 Secrets to Boosting Customer Satisfaction with Knowledge Management for Customer Service: The livepro Advantage

November 11, 2025

livepro Knowledge Management Excellence Awards 2025: Celebrating Innovation Across Industries

October 14, 2025

Customer Service Knowledge Management: A 2025 Guide

September 27, 2025

How to Improve Your Call Center Customer Experience Strategy

June 10, 2025

Improve Compliance

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Compliance and Knowledge Management Systems

April 4, 2019

Health Care

Contact Center

ME Bank cuts AHT by 40% and Achieves Exciting Staff Engagement

We couldn’t be happier with livepro. It’s an essential tool that underpins our commitment to great customer service for our 500,000+ customers.”

General Manager , Customer Experience

General Manager,
Customer Experience

Medical Insurance

Contact Center

Avant Mutual's onboarding time slashed from three months to two weeks with livepro

Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.”

Change Specialist

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