Every AI feature is only as good as the knowledge behind it.
You can't roll AI out across the enterprise unless you trust the knowledge it pulls from - 100%. That's why a compliant, governed knowledge base is the foundation of every livepro AI feature.
FREE EBOOK
Garbage In, Garbage Out: The Knowledge Crisis Behind Every Failed AI Project.
Every failed AI project has one thing in common: ungoverned knowledge. Your AI will use whatever’s there. Make sure it’s right.
THE AI HEROES
AI agents your customers can trust
AI Overview
Ask anything in plain language and get one clear, cited answer in a chat-style flow — pulled only from your approved, compliant knowledge. Built for the speed and accuracy a contact centre demands, ready for the whole enterprise.
- Conversational-speed responses
- Answers only from approved, governed content
- Every answer cites its source article
Luna AI Voice Agent
- Realistic, human-sounding conversation
- Thousands of simultaneous calls
- Cuts queues and wait times 24/7
conflicting answers.
LightspeedAI
Point LightspeedAI at your existing policies, documentation, and knowledge and it reshapes the lot into bite-sized, best-practice answer articles — in your templates, as expandable chunks — so agents find the right answer at conversational speed.
- Ingests masses of existing content at once
- Restructure into best-practice answer articles
- Templated, expandable chunks — built for speed
Future-proof your investment
livepro is the #1 Knowledge Management solution that can deliver answers anywhere. Don’t settle for a subpar knowledge system within your existing tech stack – get the right tools for the job and integrate livepro to your technology suite. Seamless user experience, faster answers, smoother workflow. That’s the livepro difference.
Want to take it up a notch?
livepro’s API allows you the freedom to create. Integrate your knowledge articles into any external systems and generate personalised answers through generative AI.
Access more knowledge
