Fraud Blocker

Premium Knowledge Management

livepro is the #1 knowledge management system for secure AI answers. Connect to the tools you're already using, with the knowledge you already have and deliver accurate answers anywhere.

curl-arrow-mobile
curl-arrow
reduction in induction training
0
increase in customer satisfaction
0
knowledge usage increase from Q1 to Q4
0

TRUSTED BY LEADING BRANDS SINCE 2001

Enhance customer interactions

A single source of truth made smarter with our market leading Lightspeed Search. Equip your organization with the right answer to any inquiry through one portal that keeps everything current.

Great performance guaranteed

Double-Lines

Improve customer satisfaction, agent efficiency, and compliance management while saving big on costs.

home-headshot-mobile
headshot-man
headshot-woman1
headshot-woman2

Highest rating on

single line
2-star-mobile
1-big-star
1-star

Producing skilled agents and happy customers

Producing skilled agents and happy customers

livepro enables agents to answer with confidence and eliminate guess work by delivering approved, up-to-date answers in a simple format.
1-star
dot-3

Turn rookies into experts

Put answers at your agents’ fingertips and make them knowledge pros with minimal training.

Delight your customers

Deliver quick answers whether through an agent or self-service.

Reduce stress

With the right answers only a few clicks away, make knowledge management a breeze for your agents.

Better compliance

Maintaining the most up to date, approved answers has never been easier.

We improved our speed to competency from 12 months to 2 months

We improved our speed to competency from 12 months to 2 months

Andrea Pepper-Edwards

Medical Insurance Group

white-double-line
dot 2
dot 3

Already connected to your favorite tools

Deliver consistent AI answers through any channel

cx-one-logo
salesforce-logo
logo-2
logo-1
team-logo
okta-logo
logo-4
slack-logo
creative-virtual-logo
wordpress-logo
logo-3
logo-wrapper

livepro has made integrations a snap

Deliver the answers through any channel

livepro-integration-snap
star-white

Book a discovery call today

Chat to one of our friendly team – and you’ll understand why we have a 98% customer retention score for over 20 years.

calc-svg

See what your ROI will be by using livepro to cut contact center costs.

corner-dot

Common searches

KM, contact center, training