Resources
August 4, 2020
When it comes to choosing a Knowledge Base Software provider for your organisation, the easy option can be going for an off the shelf Knowledge Base (KBS) suite add-on within your current CRM, Cloud manager or Project Collaboration Provider. The recommended option is going with a standalone Knowledge Management System that is purpose built for customer experience, data accuracy, multi-channel customisation and has its own dedicate support and training.
When it comes to choosing a Knowledge Base Software provider for your organisation, the easy option can be going for an off the shelf Knowledge Base (KBS) suite add-on within your current CRM, Cloud manager or Project Collaboration Provider. The recommended option is going with a standalone Knowledge Management System that is purpose built for customer experience, data accuracy, multi-channel customisation and has its own dedicate support and training.
Browse by topic
Video Testimonials
All Resources
Blogs
Case studies
Webinars
Knowledge Management
Solutions - Whitepaper
Learn the key to improving customer satisfaction, employee engagement, and compliance.
The key to improving Customer Satisfaction, Employee Engagement and Compliance
Know the latest with livepro
Subscribe to get news and insights delivered straight to your inbox.
Delight customers with fast, correct answers in any channel from one knowledge base
Let us help you deliver the answers to your customers and your agents through any user interface. livepro’s speed brings answers through any channel.
