Product
Platform

Knowledge Management

Designed for Contact Centers by people who understand Contact Centers

Customer Self-Service Solutions

Provide your customers with answers – not long documents to read and interpret. livepro delivers answers

Integrations

Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.

All features

Features that take the guesswork from finding the right answers

Implementation

Implementation Options

We have a near perfect success rate because we adjust our Implementation plan to your environment

Open API

Deliver answers through nearly any App using livepro simple API

Security

Security & Technology

We work hard to keep your system safe. See how.

FEATURED RESOURCES

Empowering Customers Through a Self-Service Strategy

A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.

How Do You Develop a Knowledge Management Strategy

A Knowledge Management strategy is an actionable plan to help organizations manage and centralize knowledge to enhance performance, provide a competitive industrial edge, and increase product quality.

5 Ways to Cut Contact Center Costs

In 2021 customer experience is more important than ever. According to a recent report by PWC, 73% of customers are making buying decisions based on Customer Experience while 86% of customers admitted that they don’t mind paying more for a high-quality customer service…..

View All Resources
See your ROI

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Solutions
LivePro for…

Contact Centers

Local Government

Highly Regulated Industries

Small / Growing Organisations

Business Process Outsourcing (BPO)

Charities

Featured resources

Empowering Customers Through a Self-Service Strategy

A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.

How Do You Develop a Knowledge Management Strategy

A Knowledge Management strategy is an actionable plan to help organizations manage and centralize knowledge to enhance performance, provide a competitive industrial edge, and increase product quality.

5 Ways to Cut Contact Center Costs

In 2021 customer experience is more important than ever. According to a recent report by PWC, 73% of customers are making buying decisions based on Customer Experience while 86% of customers admitted that they don’t mind paying more for a high-quality customer service…..

View All Resources
See your ROI

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Contact us
Pricing
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resources

Case Studies

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Whitepaper

Sample Requirement Templates

browse resource topics

Contact Centers

Knowledge Management

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Book a demo with a Knowledge Management expert

Have a question, want to request a demo, or looking for additional information? We’re here to help!

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What is the main reason you require Knowledge Management?

Improve Customer Experience Reduce Risk - Improve Compliance Reduce Training Times & Cut Costs Internal use / Document Management

Will this be required for a contact center / department?

Yes No Unsure

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Delight customers with fast, correct answers in any channel from one knowledge base

Let us help you deliver the answers to your customers and your agents through any user interface. livepro’s speed brings answers through any channel.

See what your ROI will be by using livepro to cut contact center costs.

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