LightspeedAl: Implement contact center knowledge management with ease
LightspeedAl: Implement contact center knowledge management with ease
Move from your existing document storage system to a purpose-built premium contact center knowledge management solution faster than ever before.
We get it. Your contact center is struggling to find answers.
Your agents have low trust in the current system, as call times are being extended by asking neighboring cultures, and compliance and reporting are a nightmare.
You’re aware of the problem, you know that there is a better way – but the thought of moving from one system into a purpose-built knowledge management system seems daunting and overwhelming.
That’s why we created LightspeedAl.
The latest in AI and Knowledge Management innovation that does the heavy lifting for you. Move mountains of content in minutes. Policies and documents are consolidated into optimized, templated formats that are quick to read and find answers at conversational speeds.
See it in action with your own content:
Speak with a livepro knowledge consultant today
and see LightspeedAl transform your documents into
optimized knowledge articles within the livepro system.
Cutting-edge generative Al tool
Time Efficient Migration
Automated Content Mapping
Instant Knowledge Retrieval
FAQ
Currently there is a 3000-word limit for single documents, but this is in line with livepro best practice for bite-sized chunks of information. Our team works with yours to ensure your new livepro system is optimized for the end users. (Psst. That’s why we have the happiest customers and a 98.8% customer retention rate since 2001!)
If you have questions about products, implementation, integrations, or anything else, please call us on 1300 548 356 (AU), 1844 20 77 999 (US), or send us a message
