Management Solutions

Knowledge Management Software that delivers the perfect answer for your customers in any channel.

Trusted worldwide by


livepro Knowledge Management Systems are reviewed 5 Stars on software comparison sites G2, Capterra, Software Advice, and GetApp. Check out our case studies from customers using livepro Knowledge Management globally, including Australia, APAC, USA, North America, United Kingdom (UK) & Europe. 

Voted The Highest Performing
knowledge Management System

Knowledge Base Software that gives you the power to connect with staff and customers in all channels

Knowledge Managment System

Knowledge Management that Integrates with the platforms and systems your organisation uses

pure-cloud kms

Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%

Improved Staff Engagement and Induction-Training Periods cut by 50% or more

Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data

Get Analytics and Insights on How, When & the Amount of Times your Knowledge is Being Accessed

Health and Aged Care

“Having a comprehensive tool like livepro has reduced our training time by 25% and reduced errors by over 50%.”

I-Med Radiology


gympie new

“The time to implement was three weeks – from design, through to testing, training and going live.”

Gympie Regional Council



“Since implementing livepro we have reduced AHT from 10 minutes to 6 minutes. That’s a 40% reduction.”

ME Bank


“Compliance has increased by 12% which reduces our risks of complaints and financial liability.”

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tabcorp tatts logo

“During their proof of concept Tabcorp saw a 61% reduction in the time it took to find content.”


Contact Centre




Digital Transformation

Chief Customer Officer

We provide a full range of CX Knowledge Management Solutions (KMS) from start up Knowledge Base Software with customer self-serve options, Premium Multi-channel Knowledge Management Systems for corporate and government enterprises and small to large contact centres.

Adapative to your workforce and fully integrable with your existing systems including Zendesk, Salesforce, NICE, Genesys Cloud, Slack & WordPress (CX Self Serve)