Knowledge
Management Solutions

The CX Knowledge Management System that delivers the perfect answer in any channel.

Knowledge Management System

Trusted worldwide by

We provide a full range of CX Knowledge Management Solutions (KMS) from start up Knowledge Base Software with customer self-serve options, Premium Multi-channel Knowledge Management Systems for corporate and government enterprises and small to large contact centres.

Adapative to your workforce and fully integrable with your existing systems including Zendesk, Salesforce, NICE, Genesys PureCloud, Slack & WordPress.

livepro Knowledge Management Systems are reviewed 5 Stars on software comparison sites G2, Capterra, Software Advice, GetApp and Google. Check out our range of customer case studies using leading livepro Knowledge Management globally, including Australia, NZ APAC, USA, and United Kingdom (UK)

Voted The Highest Performing
knowledge Management System

A Knowledge Management System that gives you the Power to Connect to any Channel

Knowledge Managment System

Knowledge Management that Integrates with the platforms and system your organisation uses

slack
pure-cloud kms
wordpress
zendesk
NICE

Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%

Improved Staff Engagement and Induction-Training Periods cut by 50% or more

Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data

Get Analytics and Insights on How, When & the Amount of Times your Knowledge is Being Accessed

Contact Centre

Compliance

Marketing

IT

Digital Transformation

Chief Customer Officer

A Knowledge Management System for your whole organisation

Multiple language options
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Global Workflow
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Scalable

Health and Aged Care

“Having a comprehensive tool like livepro has reduced our training time by 25% and reduced errors by over 50%.”

I-Med Radiology

Government

gympie new

“The time to implement was three weeks – from design, through to testing, training and going live.”

Gympie Regional Council

Finance

Me_bank_logo15

“Since implementing livepro we have reduced AHT from 10 minutes to 6 minutes. That’s a 40% reduction.”

ME Bank

Insurance

“Compliance has increased by 12% which reduces our risks of complaints and financial liability.”

Compare the market

Any Industry

tabcorp tatts logo

“During their proof of concept Tabcorp saw a 61% reduction in the time it took to find content.”

Tatts
See what our clients are saying......