Customer Experience Knowledge Management

Knowledge Management Solutions
that deliver the correct answers for your
staff and customers, in any channel.

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Trusted worldwide by


The livepro Knowledge Management System is reviewed 5 Stars on software comparison sites G2, Capterra, Software Advice, SourceForge and GetApp. Check out case studies from customers using livepro Knowledge Management globally, including Australia, APAC, USA, North America, United Kingdom (UK) & Europe. 

Voted The Highest Performing
knowledge Management System

The CX Knowledge Management Solution that connects all your departments into one single source of truth. Streamline communication with your customers through all channels, delivering the same verified answers, company wide.


Knowledge Management that Integrates with the platforms and systems your organisation uses

pure-cloud kms

Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%

Improved Staff Engagement and Induction-Training Periods cut by 50% or more

Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data

Get Analytics and Insights on How, When & the Amount of Times your Knowledge is Being Accessed

Health and Aged Care

“Having a comprehensive tool like livepro has reduced our training time by 25% and reduced errors by over 50%.”

I-Med Radiology


gympie new

“The time to implement was three weeks – from design, through to testing, training and going live.”

Gympie Regional Council



“Since implementing livepro we have reduced AHT from 10 minutes to 6 minutes. That’s a 40% reduction.”

ME Bank

Any Industry

tabcorp tatts logo

“During their proof of concept Tabcorp saw a 61% reduction in the time it took to find content.”


Contact Centre




Digital Transformation

Chief Customer Officer

Adaptive to your workforce and fully integrable with your existing systems including
Zendesk, Salesforce, NICE, Genesys Cloud, Slack & WordPress (CX Self Serve)

Learn more about livepro Integrations.