Management Solutions

The CX Knowledge Management System that delivers the perfect answer in any channel.

Knowledge Management System

Trusted worldwide by

Voted Highest Performing
knowledge Management System

livepro Knowledge Management Solutions are reviewed 5 Stars on every software comparison site including G2, Capterra, Software Advice, GetApp and Google. You only have to look at our range of happy clients across the globe and their case studies to see why we are the highest rated and leading Knowledge Management System globally, including Australia, New Zealand, USA, Canada and United Kingdom (UK).

 We provide a full range of Knowledge Management Solutions from start up Knowledge Base Software to Premium Multi-channel Knowledge Management Systems for corporate and government enterprises. Adapative to your workforce and fully integratable with your exisiting systems including Zendesk, NICE, Genesys PureCloud, Slack, WordPress and more.

Knowledge Management SaaS gives you the Power Connect to any Channel

"Use the livepro knowledge management system as the single source of truth for any department, to use in any channel"

Knowledge Managment System

livepro knowledge management software is designed to be accessed by the contact centre, customer self-service, HR, employee training-inductions and just about every department within your organisation.

The same, consistent answers and knowledge, delivered every time.

Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%

Improve Staff Engagement & Cut Induction Periods by 50% or more

Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data

Get Analytics and Insights on How, When & the Amount of Times your Knowledge is Being Accessed

Contact Centre




Digital Transformation

Chief Customer Officer

A Knowledge Management System for your whole organisation

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livepro speaks your languages
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Global workflow maintains brand & knowledge consistency
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We Grow with you!

Knowledge Management that Integrates with the platforms and system your organisation uses

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See what our clients are saying......

Health and Aged Care

“Having a comprehensive tool like livepro has reduced our training time by 25% and reduced errors by over 50%.”

I-Med Radiology


gympie new

“The time to implement was three weeks – from design, through to testing, training and going live.”

Gympie Regional Council



“Since implementing livepro we have reduced AHT from 10 minutes to 6 minutes. That’s a 40% reduction.”

ME Bank


“Compliance has increased by 12% which reduces our risks of complaints and financial liability.”

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tabcorp tatts logo

“During their proof of concept Tabcorp saw a 61% reduction in the time it took to find content.”


“Working with livepro has been great – they’re brilliant at what they do, and always have the drive to improve which is so refreshing. We’re so happy we chose you!”

- PetSure