livepro 2024 Annual Forum and Gala Awards
2024 Annual Forum and Awards Gala
The #1 Knowledge Management Event in Australia is back for 2024. Join the leading minds in Knowledge Management and CX for a day of learning and a night of prestige as we unveil this years award winners
JOIN ATTENDEES FROM LEADING ORGANISATIONS
The #1 Knowledge Management Event in Australia is Back in 2024
Join us for our Annual 2024 Forum and Gala Awards Dinner dinner held in Melbourne on the 17 October 2024. You will have the opportunity to:
- Learn the best practices from Knowledge Management experts
- Gain insights from leading voice on AI adoption and innovation, Simon Kriss
- livepro: A Year in Review & Future Roadmap
- Discover strategies of our peers and celebrate success stories
- Networking with the best in contact centre knowledge management and CX nation-wide
Following the livepro Forum, join us for an unforgettable livepro’s Gala Awards Dinner as we unveil and honour the crème de la crème of our nation, showcasing excellence in their respective fields. Indulge in a celebration like no other, complete with exquisite dining and entertainment.
Ticket Information
To ensure broad representation from our community, we kindly request that each company reserve a maximum of two complimentary tickets for the forum and gala. Additional tickets may be available for purchase, subject to availability.
Secure your tickets now for this exclusive event!
Hurry, limited seats available!
Ticket price:
2 x Complimentary tickets per organisation
Additional tickets can be purchased for AUD $500 + GST
Event Information
First 2024 Annual Forum
📅 17th October 2024
⏰ Time: 9am – 3.30pm
📍Venue: Collins Square Event Centre
👔 Dress code: Business Attire
Gala Awards Dinner
⏰ Time: 6pm till late
📍Venue: Crown Melbourne
👗 Dress code: Cocktail
Agenda
Time | Session |
|---|---|
6:00pm | National Awards Gala and Dinner |
8:30am | Registration Open |
9:00am | Welcome and CEO Address |
9:15am | Evolving Governance and Processes for a Growing Business | Jennifer Madden, Australian Retirement Trust |
9:45am | BINGO Networking |
10:15am | Morning tea |
10:35am | Combining Data for Better Customer Outcomes | Jeff Martin, Mitsubishi Motors |
11:05am | livepro: A Year in Review & Future Roadmap |
11:40am | Knowledge Management Q&A session |
12:30pm | Lunch |
1:30pm | Taking the Complexity Out of AI Adoption By Simon Kriss, AI Expert |
2:20pm | A Deep Dive: livepro Features at Their Best | Dan O’Callaghan, Transurban |
2:45pm | Afternoon tea |
3:00pm | Product Feedback Session |
3:30pm | Closing Remarks |
Who should attend?
For head of contact centre, customer service directors, operations directors, contact centre directors and managers, authors, knowledge managers, and knowledge leaders looking to optimize their strategies, as well as new clients seeking robust knowledge management systems, this event offers valuable insights into livepro’s capabilities and real-world client success stories.
We highly encourage you to invite your colleagues from other departments who are interested in expanding livepro to their team.
Speaker Profile
FAQ
Due to limited space, additional tickets are subject to availability on a first come, first served basis.
No, the price remains the same regardless of whether you choose to attend only the Forum or only the Gala.
If you have questions about products, implementation, integrations, or anything else, please call us on 1300 548 356 (AU), 1844 20 77 999 (US), or send us a message
