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Case Study / INDUSTRY TYPE

For Business Process Outsourcing

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For Contact Centers

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See how livepro helps contact centers get to answers quickly with superior knowledge management.

See how livepro helps contact centers get to answers quickly with superior knowledge management.

Case studies

Topic

Townsville Council 

December 12, 2022

Topic

Hornsby Shire Council

December 12, 2022

Topic

Liverpool City Council

December 12, 2022

Topic

Lockyer Valley Regional Council

December 12, 2022

Topic

RemServ

December 12, 2022

Topic

Datacom

December 12, 2022

Topic

Townsville Council 

December 12, 2022

Topic

Hornsby Shire Council

December 12, 2022

Topic

Liverpool City Council

December 12, 2022

Health Care

Contact Center

ME Bank cuts AHT by 40% and Achieves Exciting Staff Engagement

We couldn’t be happier with livepro. It’s an essential tool that underpins our commitment to great customer service for our 500,000+ customers.”

General Manager , Customer Experience

General Manager,
Customer Experience

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Medical Insurance

Contact Center

Avant Mutual's onboarding time slashed from three months to two weeks with livepro

Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.”

Change Specialist

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Delight customers with fast, correct answers in any channel from one knowledge base

Let us help you deliver the answers to your customers and your agents through any user interface. livepro’s speed brings answers through any channel.

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See what your ROI will be by using livepro to cut contact center costs.

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Common searches

KM, contact center, training