Empowering Customers Through a Self-Service Strategy
A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.
Case Study / INDUSTRY TYPE
See how livepro helps contact centers get to answers quickly with superior knowledge management.
ME Bank cuts AHT by 40% and Achieves Exciting Staff Engagement
General Manager , Customer Experience
Avant Mutual's onboarding time slashed from three months to two weeks with livepro
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Delight customers with fast, correct answers in any channel from one knowledge base
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KM, contact center, training