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Case studies

See for yourself how the leading single source of truth creates happier
customers, staff and cuts costs

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Avant Mutual's onboarding time slashed from three months to two weeks with livepro

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Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.

Andrea Pepper-Edwards

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Change Specialist at Avant Mutual

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Very easy to use. I had started on another site and was so confused. Bear Tax was so easy and the customer service was awesome. A few times I was confused and they helped me. At the end I just downloaded to the correct tax form to submit. I will use it again next year.
Andreas Wright
Managing Director
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Very easy to use. I had started on another site and was so confused. Bear Tax was so easy and the customer service was awesome. A few times I was confused and they helped me. At the end I just downloaded to the correct tax form to submit. I will use it again next year.

Andreas Wright

Managing Director

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ME Bank cuts AHT by 40% and Achieves Exciting Staff Engagement

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We couldn’t be happier with livepro. It’s an essential tool that underpins our commitment to great customer service.

Sean McGinn

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General Manager @ Me Bank

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It was such a relief to work with a company that would listen and learn about our unique product, rather than dictate what they think we need.
Casey Lees
Quality, Improvement & Assist team at Remserv
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It was such a relief to work with a company that would listen and learn about our unique product, rather than dictate what they think we need.
Casey Lees
Quality, Improvement & Assist team at Remserv
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All case studies

Townsville Council 

December 12, 2022

Livepro case study for Hornsby Shire Council

Hornsby Shire Council

December 12, 2022

LIvepro case study for Liverpool City Council

Liverpool City Council

December 12, 2022

LIvepro case study for Lockyer Valley

Lockyer Valley Regional Council

December 12, 2022

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Townsville Council 

December 12, 2022

Livepro case study for Hornsby Shire Council

Hornsby Shire Council

December 12, 2022

LIvepro case study for Liverpool City Council

Liverpool City Council

December 12, 2022

LIvepro case study for Lockyer Valley

Lockyer Valley Regional Council

December 12, 2022

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