Knowledge management in customer service provides the information needed to support and champion your customers before, during, and after the purchase of a product or service.
Common searches
KM, contact center, training
Platform
Designed for Contact Centers by people who understand Contact Centers
Provide your customers with answers – not long documents to read and interpret. livepro delivers answers
Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.
Features that take the guesswork from finding the right answers
Implementation
We have a near perfect success rate because we adjust our Implementation plan to your environment
Deliver answers through nearly any App using livepro simple API
Security
We work hard to keep your system safe. See how.
FEATURED RESOURCES
ChatGPT – Knowledge Management is the secret source
livepro has started exploring what ChatGPT can do to improve the way we deliver answers to customers and make livepro even easier to use.
Empowering Customers Through a Self-Service Strategy
A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.
Featured resources
Knowledge management in customer service provides the information needed to support and champion your customers before, during, and after the purchase of a product or service.
ChatGPT – Knowledge Management is the secret source
livepro has started exploring what ChatGPT can do to improve the way we deliver answers to customers and make livepro even easier to use.
Empowering Customers Through a Self-Service Strategy
A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.