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Phil Nakkan of livepro holding the BPO / Technology Vendor Partnership of the Year trophy, alongside the Matchboard BPO Leadership Awards 2026 joint winner badge for livepro and TSA Group.

livepro & TSA Group Win Partnership of the Year

October 23, 2026

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Top Tools for Managing Corporate Knowledge

October 21, 2026

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How to Create a Knowledge Base? A Guide for CX & Enterprise Teams

October 5, 2026

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How to Create an Internal Knowledge Base: What to Include, Steps & Tools

October 5, 2026

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How to Reduce Calls in a Call Center (& Improve Handle Time): Tips & Tools

October 4, 2026

how-to-improve-knowledge-sharing

How to Improve Knowledge Sharing: Strategies, Examples and Tools for CX Teams & Enterprises

October 4, 2026

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10 Best Customer Self-Service Software: Compare Search Quality, Governance & AI Capabilities

October 4, 2026

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Confluence vs SharePoint: A Full Comparison for Teams Choosing a Knowledge Platform

September 18, 2026

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How to Improve Call Center Agent Performance: 6 Best Practices

September 18, 2026

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