Single Source of Truth: The Knowledge Management Technique

A single source of truth is a centralized, trusted knowledge hub that keeps everyone aligned with the latest, most accurate company information.
Platform
Designed for Contact Centers by people who understand Contact Centers
AI Voice Agent delivers a truly human-like experience.
Unleash the potential of your contact center with the market leading AI Knowledge Management solution
Provide your customers with answers – not long documents to read and interpret. livepro delivers answers
Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.
Implementation
We have a near perfect success rate because we adjust our Implementation plan to your environment
Deliver answers through nearly any App using livepro simple API
Security
We work hard to keep your system safe. See how.
Pricing
FEATURED RESOURCES

Document Version Control: A Guide for CX Leaders
Document version control prevents customer-facing teams from giving

Customer Experience in Healthcare: Guide & Best Practices
A patient calls to schedule an MRI. The

Call Center Knowledge Management System to Cut Agent Search Time
Your FCR (First Contact Resolution) and AHT (Average
Featured resources

Document Version Control: A Guide for CX Leaders
Document version control prevents customer-facing teams from giving conflicting answers.

Customer Experience in Healthcare: Guide & Best Practices
A patient calls to schedule an MRI. The scheduler says

Call Center Knowledge Management System to Cut Agent Search Time
Your FCR (First Contact Resolution) and AHT (Average Handle Time)

A single source of truth is a centralized, trusted knowledge hub that keeps everyone aligned with the latest, most accurate company information.
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Common searches
KM, contact center, training