Leading the Charge in AI-Powered Knowledge Management for Customer Experience

The race to adopt AI is intensifying especially in Customer Service. As organizations strive to enhance service delivery, stay competitive and reduce costs, it is crucial to leverage innovative technologies effectively. livepro has become the trailblazer in knowledge management AI, particularly for contact centers, setting a benchmark for the industry. Our commitment to innovation, security, […]
ChatGPT – Knowledge Management is the secret source

livepro has started exploring what ChatGPT can do to improve the way we deliver answers to customers and make livepro even easier to use.
Empowering Customers Through a Self-Service Strategy

A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.