Web Answers

Your Customer Self-Service Knowledge Management Solution

How Does Web Answers Work?

Connect Web Answers to your website with a simple API, meaning all the knowledge you choose will sync directly to your website, giving your customers, partners, stakeholders or contractors quick access to accurate answers anywhere, at anytime.

Features

Seamlessly integrates with the look and feel of your existing website and applications
Hosted by your organisation, allowing more control over how information is presented
Sync your knowledge & connect it to your site in minutes
Advanced authoring and user options - you choose what the customer sees
Federated search functionality. livepro searches website and knowledge base
Allows you to build your own integrations
Easy to use and online training videos available to get the team started now with minimal training