Answers anywhere

livepro is the single source of truth that delivers reliable, accurate answers to any channel. Serve consistent answers through AI, chatbot, telephony, self-service and beyond.

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Enhance customer interactions

A single source of truth made smarter with AI-assisted search. Equip your Contact Center staff with the right answer to any inquiry through one portal that keeps everything current.

Great performance guaranteed

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Improve customer satisfaction, agent efficiency, and compliance management while saving big on costs.

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Highest rating on

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Producing skilled agents and happy customers

Producing skilled agents and happy customers

livepro enables agents to answer with confidence and eliminate guess work by delivering approved, up-to-date answers in a simple format.
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Turn rookies into experts

Put answers at your agents’ fingertips and make them knowledge pros with minimal training.

Delight your customers

Deliver quick answers whether through an agent or self-service.

Reduce stress

With the right answers only a few clicks away, make knowledge management a breeze for your agents.

Better compliance

Maintaining the most up to date, approved answers has never been easier.

We improved our speed to competency from 12 months to 2 months

We improved our speed to competency from 12 months to 2 months

Andrea Pepper-Edwards

Medical Insurance Group

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livepro has made integrations a snap

Deliver the right answers through any channel

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livepro has made integrations a snap

Deliver the answers through any channel

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Delight customers with fast, correct answers in any channel from one knowledge base

Let us help you turn your agents into instant experts so they can provide the best answers the first time.

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See what your ROI will be by using livepro to cut contact center costs.

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Common searches

KM, contact center, training

WEBINAR: 11th DECEMBER 2024

livepro Roadmap and New Product Sneak Peek
👀 Who is Luna?

Charting New Frontiers: A Look Back, A Leap Forward

Join James Walsh, Head of Product and CX and US Marketing Manager Reena Shaw as they cover the latest advancements in AI, Knowledge Management and CX in this 1 hour session followed by Q&A. 

👀 PLUS get an early introduction to Luna, your newest team member. A groundbreaking and revolutionary new product developed by livepro. Luna is the next generation in AI voice advancement, specifically designed for the contact center.

Don’t miss out, register now.