Call Center Knowledge Management System to Cut Agent Search Time
Your FCR (First Contact Resolution) and AHT (Average
Common searches
KM, contact center, training
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Platform
Designed for Contact Centers by people who understand Contact Centers
AI Voice Agent delivers a truly human-like experience.
Unleash the potential of your contact center with the market leading AI Knowledge Management solution
Provide your customers with answers – not long documents to read and interpret. livepro delivers answers
Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.
Implementation
We have a near perfect success rate because we adjust our Implementation plan to your environment
Deliver answers through nearly any App using livepro simple API
Security
We work hard to keep your system safe. See how.
Pricing
FEATURED RESOURCES
How to Implement CX Knowledge Assist in Your Contact Center
Contact center leaders are not struggling with agent
In today’s competitive contact center landscape, knowledge management for customer service is essential for improving customer satisfaction. This blog explores five key benefits on how livepro’s powerful knowledge management features help agents deliver faster, more accurate answers, reduce frustration, and ensure consistency across all channels.
Featured resources
Call Center Knowledge Management System to Cut Agent Search Time
Your FCR (First Contact Resolution) and AHT (Average Handle Time)
How to Implement CX Knowledge Assist in Your Contact Center
Contact center leaders are not struggling with agent skills. They
In today’s competitive contact center landscape, knowledge management for customer service is essential for improving customer satisfaction. This blog explores five key benefits on how livepro’s powerful knowledge management features help agents deliver faster, more accurate answers, reduce frustration, and ensure consistency across all channels.