Platform
Designed for Contact Centers by people who understand Contact Centers
Provide your customers with answers – not long documents to read and interpret. livepro delivers answers
Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.
Features that take the guesswork from finding the right answers
Implementation
We have a near perfect success rate because we adjust our Implementation plan to your environment
Deliver answers through nearly any App using livepro simple API
Security
We work hard to keep your system safe. See how.
Pricing
FEATURED RESOURCES
Why Your Knowledge Management is Only as Good as Your Governance
You might have the best knowledge management system
Knowledge management in customer service provides the information needed to support and champion your customers before, during, and after the purchase of a product or service.
ChatGPT – Knowledge Management is the secret source
livepro has started exploring what ChatGPT can do to improve the way we deliver answers to customers and make livepro even easier to use.
Featured resources
Why Your Knowledge Management is Only as Good as Your Governance
You might have the best knowledge management system in the
Knowledge management in customer service provides the information needed to support and champion your customers before, during, and after the purchase of a product or service.
ChatGPT – Knowledge Management is the secret source
livepro has started exploring what ChatGPT can do to improve the way we deliver answers to customers and make livepro even easier to use.
For many companies, the question is; How is compliance achieved through knowledge management systems? How can we have confidence that our customer service team and customer-facing digital channels are delivering the most up-to-date and ‘approved’ answers to customer questions? This is a challenge facing many organisations, and the answer starts with another question: does your […]
Common searches
KM, contact center, training
