Let’s Talk CX at the SOCAP International National Conference – Phoenix, AZ – October 14 – 16, 2025 – livepro
Customer expectations are no longer measured in minutes—they’re measured in moments. When agents pause to hunt for answers, the customer experience breaks. That’s why the future of CX is fueled by AI-powered knowledge management.
At the SOCAP International Conference in Phoenix, AZ (Oct 14–16), livepro is showcasing how our platform empowers organizations to:
✔️ Deliver AI-driven search that instantly connects agents to the right answer
✔️ Roll out knowledge tools quickly with easy-to-manage implementation
✔️ Stay secure with governance features that ensure compliance at scale
This isn’t about replacing human connection—it’s about giving CX teams the confidence, speed, and consistency they need to thrive in today’s high-pressure environment.
👥 Meet Jamie Jackson (Customer Growth Consultant) & Jordan Russell (Implementation & Sales Enablement Manager) at Booth #19 to see the future of knowledge in action.
📌 Better yet, lock in your demo slot today to guarantee one-on-one time: https://hubs.la/Q03LcV900
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KM & CX Discussion – Join Us In Arizona! Consero – CX & Contact Center Forum
Join jivepro at the Consero Customer Experience Forum, where CX leaders come together to address today’s biggest challenges in customer engagement.
Our team—Tyler Dixon (SVP Customer Growth), Michael Fuz (VP of Sales & Marketing), and Jamie Jackson (Customer Growth Consultant)—will share insights on:
Delivering accurate answers in real time with AI-powered knowledge tools
Reducing friction and increasing efficiency with smarter workflows
Staying compliant with governance and audit-ready knowledge updates
This is your opportunity to network with peers, explore innovative solutions, and discover how Livepro is helping organizations across industries create seamless, customer-first experiences.
📅 Save the date: October 8–10
📍 The Wigwam, Litchfield Park, AZ
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On March 11th, CX and AI experts Rick Zayas (COPC Inc.) and James Walsh (livepro) led an in-depth discussion on the evolving role of AI in contact centers. They shared how organizations are leveraging AI-driven solutions to enhance efficiency, improve agent performance, and deliver better customer experiences.
Customer Shop Talk Session – Execs In The Know – Customer Response Summit – Clearwater, FL – livepro
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Execs In The Know Customer Response Summit – Clearwater, FL
AI-Powered CX Solutions at EITK! Meet livepro’s Brad Shaw, Tyler Dixon & Jamie Jackson at the Customer Response Summit in Clearwater, FL, to explore how AI-driven knowledge management transforms contact center & enterprise operations.
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Join the livepro team at the Contact Center Summit VIC 2024 on the 28 August 2024.
livepro 2024 Annual Forum and Gala Awards
Join us for our Annual 2024 Forum and Gala Awards Dinner dinner held in Melbourne on the 17 October 2024.
Brisbane: Auscontact 2024 National Conference
Explore it with the livepro team at the Auscontact Association National Conference 2024. Be part of the conversation, see you there!