The Sydney to London Partnership
livepro and Mobile Cloud are pleased to announce our strategic partnership across EMEA, combining Mobile Cloud’s industry leading CX RPA management consulting services with livepro’s world class Enterprise CX Knowledge Management Solution.
Companies now more than ever are recognizing that they need to accelerate the enablement of their Knowledge solutions to ensure they remain on the competitive vanguard. The livepro and Mobile Cloud partnership will bring together deep skills in business and technology consulting, customer experience transformation and knowledge solution product ideation, to help support clients through successful implementations.
The livepro knowledge management solution is designed to be accessed by the contact centre, customer self-service, HR, employee training-inductions and just about every department within your organisation. The same, consistent answers and knowledge delivered every time.
When companies implement Knowledge Management (KM) solutions that provide “controlled knowledge” to customers, they are 34% more likely to improve customer satisfaction compared to those that use other KM solutions.
livepro and Mobile Cloud will provide a full range of Knowledge Management Solutions from start-up Knowledge Base Software to Premium Multi-channel Knowledge Management Systems for corporate and government enterprises. Adaptive to your workforce and completely integrable with your existing communication systems including Zendesk, NICE, Genesys PureCloud, Slack, WordPress and more.
“livepro’s success and popularity around the world has meant we have had to search for organisations to partner with who have a similar focus on improving customer experience through innovative technology. Organisations with blue chip credentials in providing leading guidance, advisory experience and implementation with their CX initiatives. We are excited to announce this partnership and can’t wait to hit the ground running with Mobile Cloud” Brad Shaw – CEO.
With partnerships in the USA, United Kingdom (UK), Europe and APAC, livepro is well positioned to deliver a truly global single source of truth and premium knowledge base to any sized organisation. Click here to see reviews from our customers and what they have to say about our Knowledge Management solutions and the features that have transformed their business.
Read more about livepro’s leading Enterprise CX Knowledge Management solution, SaaS features and subscription options. To get in touch or book a demo, click here or hit us up on our live chat web bot.