Confluence is a useful knowledge management tool. But it falls short in key areas:
- Limited search accuracy: Confluence search feature misses context unless users type the exact keywords. This results in teams wasting time scrolling through long documents or repeating queries to find answers.
- Inefficient editing experience: Confluence slows teams down when editing large pages. Formatting breaks, media embeds fail, and knowledge managers spend extra time fixing layouts instead of publishing updates.
- End of support for Confluence Server: Atlassian’s decision to discontinue Server licenses pushes customers toward Cloud or Data Center. For organizations that rely on on-premises hosting, this creates migration costs and operational risks.
In this article, we’ll review the 7 best Confluence alternatives in 2025, so you can choose the right one for your business.
What is Confluence?
Confluence is a knowledge management platform built to help teams create, organize, and share documentation in one place. It provides structured pages and spaces for project plans, meeting notes, and team knowledge, making information easy to find and maintain.
It’s used by organizations of all sizes to streamline communication and keep projects aligned. But its conventional design and dated interface feel limiting compared to modern knowledge management tools.
For organizations already invested in Atlassian, Confluence is a natural fit. It connects with Jira, Bitbucket, and other products in the suite. But teams looking for a modern knowledge platform with faster search, flexible workflows, and a cleaner user experience should consider alternatives.
Confluence Pros
- Centralized documentation: It brings scattered information together in one organized hub, using searchable spaces and pages.
- Real-time collaboration: Multiple people can edit simultaneously, leave inline comments, and tag teammates.
- Flexible content creation: Confluence supports templates, macros, file embeds, charts, and more for flexible documentation.
- Strong integrations: It connects easily with Jira, Trello, and other Atlassian products, while also supporting thousands of third-party apps to extend functionality.
- Permissions and insights: Offers page-level permissions, usage insights, and audit logs for governance.
Confluence Cons
- Export and formatting frustrations: PDF exports appear poorly formatted or inconsistent, which reduces professionalism and readability. Even common layouts, such as multi-column formats, tend to break or render incorrectly.
- Slow performance and interface lag: Confluence users report slow load times when working with long pages or complex content. The UI can feel unresponsive when editing or navigating dense documentation.
- Cluttered hierarchy and navigation confusion: Some teams find their Confluence setup confusing, with overlapping spaces, tangled page trees, and unclear content organization.
- Search limited to file types: Confluence’s search only works across six file formats: Word, PowerPoint, Excel, PDF, HTML, and plain text. Audio and video files are excluded, making it harder to locate multimedia content within documentation.
7 Best Confluence Alternatives for Knowledge Management in 2025
Below, we review the best Confluence alternatives designed for teams that need modern UI and faster content management:
livepro
Best For: Enterprises and contact centres in regulated industries needing accurate AI search and compliance-ready knowledge
livepro is an AI-powered knowledge management platform. It brings policies, procedures, and workflows into an easy-to-manage system so teams can find accurate answers without digging through outdated documents.
livepro allows you to:
- Search across all content types with AI-powered, context-aware search
- Organize knowledge with flexible categories, hubs, and role-based access
- Stay compliant with version control, approval workflows, and audit logs
- Keep content accurate with review reminders and built-in feedback tools
- Connect with platforms like Salesforce, Zendesk, Teams, and Slack
livepro is simple to set up and use. Teams spend less time navigating rigid hierarchies, onboarding is faster, and knowledge stays accurate and accessible at scale.
Here’s how livepro’s key features solve the common challenges Confluence users struggle with:
Lightspeed AI for Fast and Accurate Search Results
Confluence users struggle with search limitations. It only indexes a limited range of file types, and fails to understand the context of searches. Many teams waste time rebuilding indexes or rephrasing queries just to locate a single page.
livepro eliminates these issues with Lightspeed AI Search. Using natural language processing, vector retrieval, and hybrid keyword matching, it understands what users mean rather than just what they type. Results appear instantly, even when queries include typos or incomplete phrasing.
Key advantages include:
- Intent-Based Query Recognition: Interprets natural phrasing and context so staff no longer need to “guess” the right keyword.
- Relevance-Driven Ranking: Prioritizes the most actionable and accurate results at the top, eliminating irrelevant matches.
- Advanced Filtering Controls: Allows users to refine results by tags, content type, or recency for faster discovery.
- Legacy Content Optimization: Converts PDFs, Word documents, and PowerPoint files into structured, search-ready knowledge assets.
- AI-Generated Summaries: Deliver concise overviews at the top of results, with direct links to the full source for deeper reference.
AI Overview for Instant and Verified Answers
Confluence users struggle to get direct and reliable answers from their knowledge base. Their search engines point them to entire pages, forcing knowledge managers to scroll through long documents and extract details manually.
livepro solves this problem with its AI Overview. Instead of sending users into documents, it generates reliable summaries drawn from verified and audit-ready sources. The right information surfaces in seconds, even if the content is poorly labeled or scattered across multiple files.
livepro also features a built-in feedback tool where users rate answers based on accuracy and relevancy. This helps the model learn and reduce errors.
Flexible Categorization & Role-Based Hubs for Smarter Navigation
With growing content, Confluence’s manual labeling and limited metadata lead to inconsistent organization and poor filtering. At scale, this delays onboarding, slows collaboration, and wastes valuable time across teams.
livepro addresses these issues with flexible categorization and role-based hubs.
- Categories group content by department, process, or workflow, keeping information in context and reducing time spent searching.
- Hubs act as curated landing pages, displaying the most relevant content for each team and role, streamlining access and cutting through the clutter.
The outcome is a scalable system where knowledge stays organized, navigation is intuitive, and employees save time finding the information they need.
LightspeedAI Import for Rapid Migration
When organizations switch platforms, one of the biggest challenges is moving years of policies, guides, and training documents without losing structure. If that knowledge doesn’t transfer smoothly, staff are left with broken documents and potential compliance risks.
With Confluence, users face the same problems. Exporting and importing spaces, especially those with attachments or custom templates, lacks precision. It requires manual fixes like repairing broken links or reconfiguring macros.
livepro fixes this with its LightspeedAI import, designed to move content quickly and accurately into a structured, searchable format.
Key benefits include:
- Bulk Import Friendly: Upload Word docs, PDFs, PowerPoints, and other files all at once.
- AI Structuring: Converts long and unformatted documents into modular, answer-ready templates, breaking policies or guides into searchable snippets.
- Minimized Cleanup: Imported content immediately becomes usable within livepro’s knowledge engine, reducing the need for manual rewriting or re‑tagging.
Guided Content Authoring & Compliance Templates
Documentation tools can get complicated, filled with menus, settings, and structures that take time to learn. Many Confluence users criticize it for having a steep learning curve, which discourages staff from keeping documentation updated when more pressing tasks are present.
livepro removes these barriers with AI Authoring and compliance templates that make documentation easy to create, update, and govern:
- Pre-Designed Templates & Visual Editor: Ready-made templates and a simple WYSIWYG editor let teams build or update content quickly without formatting delays.
- Structured Content Types with Governance: Built-in approvals, version history, and review reminders keep documentation compliant and up-to-date at scale.
- Consistency & Compliance by Default: Templates enforce a uniform structure, layout, and tone, so content is always compliant and easy to maintain at scale.
Built-In Governance & Compliance
Governance gaps in documentation platforms can hinder productivity and trust. For example, one Confluence space admin reported not being able to edit certain pages due to page-level restrictions that override broader permissions. This creates inconsistency and confusion in content management.
livepro solves these governance challenges with built-in control and compliance features:
- Fine-Grained Access Control: livepro maintains consistent permissions across documents, keeping access settings clear and predictable rather than hidden or unintuitive.
- Approval Workflows & Version Control: Every content update follows an established process with review and version tracking, maintaining accuracy and consistency.
- Audit Logs & Scheduled Reviews: livepro logs every change and offers reminders for content reviews, giving organizations full visibility for compliance and governance.
Integrations
Switching between systems slows teams down. livepro makes knowledge available inside the tools your team already works in, so there’s no need to jump around or copy-paste.
Key integrations include:
- Salesforce
- Zendesk
- Microsoft Teams
- Slack
- Genesys Cloud
- NICE CXone
livepro’s also offers an open API, making it easy to connect with other apps, websites, or chatbots.
livepro Pricing
livepro has three pricing plans: Flex, Premium, and Enterprise. Get in touch with our team for a custom quote.
livepro User Reviews
What users like:
- Easy for staff and authors to use
- Rockets and Quizzes speed up training
- Lightspeed AI Search quickly locates relevant information
- Highly customizable with templates and CSS
- Integrations with Genesys, Salesforce, and Zendesk
- AI Overview generates instant and actionable answers
- AI-powered workflows save time and effort
- Real-time collaboration for faster decision-making
- Advanced Analytics provide actionable insights
- Scalable design grows with your team
- Role-based permissions for secure data access
What users dislike:
- Initial setup can feel complex for new users
Review 1: “Livepro has so many possibilities on how to help your business. There is always something new we can add or develop in our knowledge management system.” – Rebecca S.
Review 2: “It’s been a great tool to consolidate knowledge across many clinics and to make it very quick and easy for our booking agents to find the right (and up to date) information for our customers.” – Carita G.
livepro Ratings
ClickUp Docs
Best for: Project, marketing, software, and HR teams needing live docs tracked with tasks, wikis, process guides, and media.
ClickUp Docs is part of ClickUp’s productivity suite, designed to work alongside task management and workflow automation. Unlike Confluence, which focuses mainly on wiki-style content, ClickUp connects documents directly to tasks and projects so teams can manage information and execution in the same space.
ClickUp Docs Key Features
- Real-time co-editing with inline comments, mentions, and rich media embeds
- Task creation and linking directly inside documents
- Customizable workflows to connect documentation with project execution
- Nested pages, hierarchy, and permissions for structured knowledge bases
- Powerful global search across docs, tasks, and projects
- Version history and page tracking for accurate documentation
- Integrations with tools like Slack, Google Drive, GitHub, and Zoom
- Whiteboards and collaborative editing to brainstorm and refine ideas
Pricing
ClickUp offers four pricing plans: Free Forever, Unlimited, Business, and Enterprise, with paid plans starting at $7 per user/month.
Notion
Best for: Cross-functional teams and startups building knowledge hubs, project spaces, and collaborative wikis with AI-powered support.
Notion is an all-in-one workspace that combines docs, tasks, calendars, and wikis. It allows teams to create flexible workflows with templates, blocks, and views for notes, project tracking, and knowledge sharing.
Notion integrates with tools like Slack, GitHub, Google Drive, and Zoom, and also includes AI features to support writing, research, and enterprise search.
Notion also offers greater flexibility and speed. Its modular design and built-in AI help teams adapt workflows and find information faster.
Notion Key Features
- Modular “block” editor for pages, rich media, and embeds
- Relational databases with multiple views (tables, boards, calendars)
- AI tools for writing, summarizing, translating, and brainstorming
- Deep integration across tasks, docs, databases, and calendar workflows
- Synced blocks that replicate content across pages automatically
- Enterprise-grade controls: SSO, private team spaces, audit logs
Notion Pricing
Notion offers four pricing plans: Free, Plus, Business, and Enterprise, with paid plans starting at $10 per user/month.
Nuclino
Best for: Product, HR, and creative teams needing graph view navigation and fast search.
Nuclino is a unified workspace that helps teams bring all their work together in one place. Users can create a knowledge base, manage projects, document processes, take meeting notes, and collaborate on technical content.
Lightweight and intuitive by design, Nuclino keeps the focus on essentials. It avoids complex menus and rarely used features, which makes it easy for new users to get started with little training.
Nuclino Key Features
- Lightning-fast search with instant indexing and filters across all content types
- Real-time multi-user editing and seamless version history
- Multiple views, board, table, list, mind map, for flexible content organization
- Clean and intuitive UI requiring minimal learning curve
- In-item embeds like flowcharts, diagrams, and rich media
- Internal linking between documents
- Sidekick AI for summarizing content and generating insights
- Advanced security: SSO, role-based permissions, audit logs, and export options
Nuclino Pricing
Nuclino offers three pricing plans: Free, Starter, and Business, with paid plans starting at $6 per user/month.
GitBook
Best for: Engineering teams that need docs-as-code workflows, Git-style branching, secure access controls, and AI-powered search.
GitBook is a workspace for product docs, API references, and internal knowledge bases. It lets teams write in Markdown or a simple visual editor, edit together in real time, and publish content to the web with one click.
Developers can sync GitBook with GitHub or GitLab, so documentation stays updated with code changes. Teams that want a streamlined alternative to Confluence, especially for external documentation, find GitBook easier to manage.
GitBook Key Features
- Real-time editing plus branch-based change requests with a review process
- Distraction-free Markdown or WYSIWYG editor
- GitHub/GitLab synchronization for docs-as-code workflows
- Public or private publishing, optionally with custom domains
- Built-in permissions and authenticated access control
- AI-powered search and instant answers on paid plans
- Visitor analytics and branding options
GitBook Pricing
GitBook offers three pricing plans: Free, Premium, Ultimate, and Enterprise, with paid plans starting at $65 per user/month.
Slab
Best for: Engineering, product, and startup teams needing topic-based knowledge sharing.
Slab is a knowledge base and collaboration platform that helps businesses centralize documents, policies, procedures, and handbooks. Teams can create, edit, and update content in real time using a clean, built-in editor that supports media and interactive widgets.
Confluence provides strong enterprise features, but its complexity can slow down adoption. Slab’s modern interface and topic-based organization keep knowledge accessible, helping teams adopt and use it consistently across the business.
Slab Key Features
- Topic-based organization that avoids deep page hierarchies
- Real-time editing with comments, reactions, and feedback
- Unified search that pulls results from tools like Google Drive, Slack, and GitHub
- Version history to track changes and restore content
- Analytics dashboards for trending posts and unanswered questions
- Integrations with Jira, Asana, Trello, and Zendesk for connected workflows
- Enterprise features like SSO, SAML, and role-based permissions
Slab Pricing
Slab offers four plans: Free, Startup, Business, and Enterprise. Paid plans start at $6.67 per user/month when billed annually.
Microsoft SharePoint
Best for: Large enterprises and IT teams needing a secure intranet, document governance, and enterprise content management.
Microsoft SharePoint is a content management and collaboration platform built for enterprise-scale document libraries, intranet sites, and file sharing. It centralizes policies, contracts, and reports, while integrating closely with Microsoft 365 apps like Word, Teams, and OneDrive for a smooth experience.
SharePoint goes further than the basic team documentation Confluence offers, with internal and external sites, stronger governance, and advanced compliance.
SharePoint Key Features
- Rich document and digital asset libraries with version control
- Secure intranet and extranet site creation for internal/external audiences
- Integration with Microsoft 365 tools like Teams, OneDrive, and Outlook
- Dashboards, scorecards, and content analytics for tracking use
- Advanced workflows, records, and contract management
- Both cloud and on-premises deployment options for flexibility
SharePoint Pricing
Microsoft offers SharePoint through three pricing plans: SharePoint Online, Microsoft 365 Business Standard with paid plans starting at $5 per user/month.
Comparison Table: Best Confluence Alternatives in 2025
| Alternative | Best For | Pricing | Overall Rating |
| livepro | Enterprises and contact centres in regulated industries | Custom pricing | ⭐ 4.9/5 |
| ClickUp Docs | Project, marketing, software, HR needing docs tied to tasks/workflows | Starts at $7 per user/month | ⭐ 4.7/5 |
| Notion | Cross-functional teams/startups building hubs, projects, and AI wikis | Starts at $10 per user/month | ⭐ 4.7/5 |
| Nuclino | Product, HR, creative teams needing real-time editing & graph views | Starts at $6 per user/month | ⭐ 4.6/5 |
| GitBook | Engineering teams needing docs-as-code, branching, and AI search | Starts at $65 per user/month | ⭐ 4.6/5 |
| Slab | Engineering, product, and startup teams with topic-based knowledge | Starts at $6.67 per user/month (annual) | ⭐ 4.7/5 |
| SharePoint | Large enterprises & IT needing secure intranet and governance | Starts at $5 per user/month | ⭐ 4.4/5 |
How to Choose the Best Confluence Alternative in 2025
Here’s what to look for when choosing a Confluence alternative for your knowledge management needs:
Search Capabilities
The knowledge management software you choose needs to surface the right information quickly, handle multiple formats, and understand natural language, not just keywords.
livepro’s Lightspeed Search uses NLP, vector-based retrieval, and keyword matching to interpret intent, correct typos, and return precise results instantly.
Compliance & Governance
In regulated industries, knowledge systems need built-in controls to maintain compliance and reduce audit risks. Look for automated redaction, version control, content approvals, and review scheduling to ensure policies and regulations are met.
livepro provides these controls natively, including automated PII redaction, full version tracking, admin approvals, and review scheduling to meet GDPR, HIPAA, and internal standards.
Structured Organization for Departments
As organizations grow, structured knowledge access is critical. Teams need visibility into content relevant to their roles without being overloaded with unrelated information.
livepro simplifies this with Categories and Hubs, providing centralized oversight while allowing role- and department-specific access that scales with the organization.
AI-Enhanced Authoring
AI-assisted authoring should go beyond search to help teams draft, summarize, and refine content.
livepro is an AI-based knowledge management system and offers GenAI capabilities like AI Overview and AI Authoring. It enables teams to summarize existing knowledge and to structure articles with minimal effort.
Integration with Existing Workflows
Knowledge should live where employees work. Choose a platform that integrates with CRM, helpdesk, and collaboration tools to keep workflows uninterrupted.
livepro integrates with Salesforce, Zendesk, Microsoft Teams, and Slack, and extends further through an open API for custom workflows, eliminating the need for platform switching.
Scalability & Enterprise Readiness
Scalability is key for enterprise knowledge tools. Systems need to stay fast, reliable, and manageable as content and users increase.
livepro is built to scale in enterprise environments, including contact centers and regulated industries. With modular design, centralized control, and structured governance, it delivers consistent performance.
Bottom Line: livepro is the Best Confluence Alternative for Knowledge Management
Confluence is a reliable tool for collaboration and documentation, but its limitations in search accuracy, content organization, permissions management, and performance make it less effective for some teams.
livepro offers faster search results, better content organization, and stronger compliance controls. It features AI-powered search, built-in compliance tools, and integrations with platforms like Salesforce and Genesys Cloud.
Book a demo to see how livepro outperforms Confluence in search accuracy, content organization, and enterprise-ready governance.
