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Knowledge Management

Designed for Contact Centers by people who understand Contact Centers

Customer Self-Service Solutions

Provide your customers with answers – not long documents to read and interpret. livepro delivers answers

Integrations

Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.

All features

Features that take the guesswork from finding the right answers

Implementation

Implementation Options

We have a near perfect success rate because we adjust our Implementation plan to your environment

Open API

Deliver answers through nearly any App using livepro simple API

Security

Security & Technology

We work hard to keep your system safe. See how.

FEATURED RESOURCES

Empowering Customers Through a Self-Service Strategy

A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.

How Do You Develop a Knowledge Management Strategy

A Knowledge Management strategy is an actionable plan to help organizations manage and centralize knowledge to enhance performance, provide a competitive industrial edge, and increase product quality.

5 Ways to Cut Contact Center Costs

In 2021 customer experience is more important than ever. According to a recent report by PWC, 73% of customers are making buying decisions based on Customer Experience while 86% of customers admitted that they don’t mind paying more for a high-quality customer service…..

View All Resources
See your ROI

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Contact Centers

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Charities

Featured resources

Empowering Customers Through a Self-Service Strategy

A self-service strategy that helps customers help themselves not only benefits your business’ bottom line, but also increases customer satisfaction.

How Do You Develop a Knowledge Management Strategy

A Knowledge Management strategy is an actionable plan to help organizations manage and centralize knowledge to enhance performance, provide a competitive industrial edge, and increase product quality.

5 Ways to Cut Contact Center Costs

In 2021 customer experience is more important than ever. According to a recent report by PWC, 73% of customers are making buying decisions based on Customer Experience while 86% of customers admitted that they don’t mind paying more for a high-quality customer service…..

View All Resources
See your ROI

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