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Platform

Knowledge Management

Designed for Contact Centers by people who understand Contact Centers

*new Luna: AI Voice Agent

AI Voice Agent delivers a truly human-like experience.

AI Assist

Unleash the potential of your contact center with the market leading AI Knowledge Management solution

Customer Self-Service Solutions

Provide your customers with answers – not long documents to read and interpret. livepro delivers answers

Integrations

Deliver answers by livepro, through any of your trusted Customer Service or Collaboration apps.

Implementation

Implementation Options

We have a near perfect success rate because we adjust our Implementation plan to your environment

Open API

Deliver answers through nearly any App using livepro simple API

Security

Security & Technology

We work hard to keep your system safe. See how.

Pricing

Pricing

FEATURED RESOURCES

Call Center Knowledge Management System to Cut Agent Search Time

Your FCR (First Contact Resolution) and AHT (Average

How to Implement CX Knowledge Assist in Your Contact Center

Contact center leaders are not struggling with agent

5 Secrets to Boosting Customer Satisfaction with Knowledge Management for Customer Service: The livepro Advantage

In today’s competitive contact center landscape, knowledge management for customer service is essential for improving customer satisfaction. This blog explores five key benefits on how livepro’s powerful knowledge management features help agents deliver faster, more accurate answers, reduce frustration, and ensure consistency across all channels.

View All Resources
See your ROI

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Contact us
Solutions
LivePro for…

Contact Centers

Local Government

Highly Regulated Industries

Small / Growing Organisations

Business Process Outsourcing (BPO)

Charities

Featured resources

Call Center Knowledge Management System to Cut Agent Search Time

Your FCR (First Contact Resolution) and AHT (Average Handle Time)

How to Implement CX Knowledge Assist in Your Contact Center

Contact center leaders are not struggling with agent skills. They

5 Secrets to Boosting Customer Satisfaction with Knowledge Management for Customer Service: The livepro Advantage

In today’s competitive contact center landscape, knowledge management for customer service is essential for improving customer satisfaction. This blog explores five key benefits on how livepro’s powerful knowledge management features help agents deliver faster, more accurate answers, reduce frustration, and ensure consistency across all channels.

View All Resources
See your ROI

All features

Contact us
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resources

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Knowledge Management

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