#1 rated CX knowledge base management software

livepro turns complex documents into searchable, actionable content, boosting agent efficiency and improving customer service. With seamless integrations, customizable features, and 24/7 support, it’s the perfect tool for contact centers.

Organize all your team’s knowledge into one central hub, so agents can find what they need quickly. 

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Speak to a Knowledge
Management Expert

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TRUSTED BY GLOBAL PARTNERS

Ready to transform your contact centre?

Let us help you deliver answers to your customers and agents through any user interface and channel. Streamlined workflows ensure faster responses and happier agents

Effortless GenAI Document Migration

Looking for a quick way to transfer knowledge articles?

Revolutionize your contact center’s document migration with LightspeedAI. Transfer support data faster, easier, and more efficiently than ever before.

With step-by-step assistance from the livepro team, migrating vast amounts of documentation is seamless and hassle-free.

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Empower your team

We know the struggles agents face without a reliable knowledge management solution. Sorting through endless documents on Sharepoint for answers is no picnic.

With livepro, we transform how your contact center operates, ensuring real-time access to answers for both agents and customers across various channels. 

AI Assistance

AI Knowledge Management

Get answers delivered at conversational speed with AI-Assisted Search. It’s like your customers are speaking to your most advanced expert, every time.

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livepro integrates

livepro integrates with many contact center applications so you can connect, automate and deliver better digital experiences through multiple channels using simple out-of-the-box connections.

Can’t see your system on the list?

Let us know the application you want us to connect to.

What our customers say about us!

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See what your ROI will be by using livepro to cut contact center costs.

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Common searches

KM, contact center, training