Experience unparalleled excellence with
livepro's Knowledge Management Solution
We are the experts in knowledge management. We are here to help
you unlock your contact center potential. With our unparalleled
support and user-friendly approach, we make partnering with us a
seamless and rewarding experience.
Speak to a Knowledge
Management Expert
Adaptable to suit your specific needs, our platform boasts cutting-edge features like advanced AI search, best in market governance and compliance features and state of the art reporting and analytics – all included as standard. Save time, money, and enhance performance with livepro.
quicker results
Increase customer satisfaction
Get answers delivered at conversational speed with AI-Assisted Search. It’s like your customers are speaking to your most advanced expert, every time.
more time & money saved
Reduce training and onboarding time
Reduce training and new hire induction by up to 90% thanks to a smarter and more intuitive approach to knowledge management.
accuracy increased
Improve compliance and risk
Be certain your agents have the most recently approved knowledge with our intuitive, best-in-class governance features.
data-driven decisions
Gain customer insights
livepro’s fully configured dashboards and integrated analytics package deliver customer insights proactively so you never miss a beat.
AI ASSISTANCE
AI Knowledge Management
Reviewed, trusted & endorsed by
Empower your team
We know the struggles agents face without a reliable knowledge management solution. Sorting through endless documents on Sharepoint for answers is no picnic.
With livepro, we transform how your contact center operates, ensuring real-time access to answers for both agents and customers across various channels.
Make connecting with customers easier accross all the industries
FINANCE
ME BANK
INSURANCE
AVANT MUTUAL
GOVERNMENT
CITY OF TOWNSVILLE
Trusted by customers that use livepro worldwide
livepro integrates
livepro integrates with many contact center applications so you can connect, automate and deliver better digital experiences through multiple channels using simple out-of-the-box connections.
Can’t see your system on the list?
Let us know the application you want us to connect to.
