Streamline your contact centre with a Knowledge Management solution that connects seamlessly to your existing suite of collaboration, CRM, communication, ticketing and telephony tools
Integrating livepro with your website, CRM, chatbot, collaboration tools or ticketing software enables your contact centre agents to harness the power of livepro’s Knowledge Management System to guide their customers to the right answer. With process guidance, decision trees, smart search and more your contact centre staff are instant knowledge specialists in any department.
Take advantage of single sign-on within the one platform and access to all the knowledge, data and tools you need deliver exceptional customer experience and consolidate communication with your team or department.
A single source of truth that connects to your existing suite of tools ensures answers are easy to find, easy to share, and consistent across the board
Answers integrated into the systems you already use without the need to switch screens or login. It really is that simple.
Read a little more about livepro’s top 5 integrations
Get in touch to see any of our integrations in action