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🏆NOW ON G2:  livepro is featured in the Top 5 Contact Center Knowledge Base software for 2026

#1 rated CX
knowledge
management software

livepro AI-Powered knowledge management software
transforms complex documents into searchable, actionable content.

With exceptional support, customizable features,
and seamless integrations, it’s the perfect tool for boosting
efficiency and improving customer service in your contact center.

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Speak to a Knowledge
Management Expert

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TRUSTED BY GLOBAL PARTNERS

AI Assistance

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AI Knowledge Management

Get answers delivered at conversational speed with AI-Assisted Search. It’s like your customers are speaking to your most advanced expert, every time.

livepro’s latest AI innovations are revolutionizing knowledge management for contact centers.

  • LightspeedAI 

  • Luna: AI Voice Agent

  • AI Overview

  • AI-Enabled Source Documents

  • AI Authoring

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Ready to transform your contact centre?

Let us help you deliver answers to your customers and agents through any user interface and channel. Streamlined workflows ensure faster responses and happier agents

Empower your team

We know the struggles agents face without a reliable knowledge management solution. Sorting through endless documents on Sharepoint for answers is no picnic.

With livepro, we transform how your contact center operates, ensuring real-time access to answers for both agents and customers across various channels. 

Reviewed, trusted & endorsed by

livepro integrates

livepro integrates with many contact center applications so you can connect, automate and deliver better digital experiences through multiple channels using simple out-of-the-box connections.

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What our customers say about us!

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See what your ROI will be by using livepro to cut contact center costs.

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Common searches

KM, contact center, training

FREE E-BOOK

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Garbage In, Garbage Out: The Knowledge Crisis Behind Every Failed AI Project

Your AI is only as good as the knowledge behind it. Most contact centers are feeding their AI messy, outdated, or unstructured content - and wondering why it underperforms.

This free ebook reveals why bad knowledge management is silently killing AI initiatives, and what the contact centers getting it right are doing differently.