Knowledge Management System Black Friday Deals
Get your knowledge management system ready for 2026 now
Lock in your exclusive consultation and bonus access this BFCM week. Upgrade your system now to deliver faster, more accurate answers across every channel.
TRUSTED BY LEADING BRANDS SINCE 2001
Make the most of BFCM week with livepro and start 2026 smarter
Clunky systems slow your team down and confuse your customers. That frustration only grows when every second counts during peak season.
This BFCM week, flip the script. Book a livepro demo and get a free onboarding package to get your team up and running fast. You’ll also get a private session with a senior consultant who’ll show you exactly how to cut response times, boost accuracy, and deliver consistent answers across every channel.
Great performance guaranteed
Improve customer satisfaction, agent efficiency, and compliance management while saving big on costs.
Banking & Finance
Contact Center
We couldn’t be happier with livepro. It’s an essential tool that underpins our commitment to great customer service for our 500,000+ customers.”
General Manager Customer Experience
AHT reduction
Positive staff feedback
The City of Gosnells
Local Government
The City of Gosnells chose livepro above all other knowledge management systems due to the ease of use, advanced features and support offered. They are a very professional organisation that has a wealth of experience in Local Government.”
The City of Gosnells
City of Townsville
Training time
Internal satisfaction
Health
Contact Center
Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.”
Change Specialist - Health Insurance
Wrap up time
Speed to competency improved
from 12 months to 2 months
Growing FinTech Company
SMB
We very thoroughly compared livepro to a lot of other solutions on the market, and livepro was by far the best. They ticked all of our boxes and their team are fantastic to work with.”
Growing FinTech Company, 20 Agents
Training time
Time to implement
Utilities
Contact Center
Most customers would prefer to serve themselves. livepro ensured their answers were always easy to understand and up to date.”
CEO - Utilities Company
Medical Insurance
Contact Center
Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.”
Andrea Pepper-Edwards
Change Specialist at Avant Mutual
Wrap up time
Speed to competency improved
from 12 months to 2 months
BPO
As a BPO, we have varied clients, 8 different KMS’s and they all have different operational objectives. We have seen so many fantastic, quantifiable results with livepro – but the one that most warms my heart is agent engagement. In our most recent survey 98% of agents said that livepro has made their job easier, and over 90% felt confident to use the system in the first two weeks which is so great.”
BPO with 19 clients and an international workforce
Time to find knowledge
Improvement in AHT in tenured groups
Mid-sized charity
Finally, we have a knowledge Management platform that provides us with everything we need to improve the efficiency of the Contact Center as well as reducing Customer effort. We have seen a reduction in repeat calls and an 80% reduction in SME support needed. Quality scores have increased and the engagement from the team has been brilliant. It was great to work with the livepro team who were so passionate and hands on from day 1 to completion.
Contact Center Manager at MAS National
Reduction in SME support
Increased in Quality scores
and engagement
Health Care
Contact Center
Since livepro our NPS score increased by 276%, CSAT increased by 9.4% and our ex-gratia payouts are down by 48% - it has practically paid for itself in just 4 months!”
NPS score
CSAT
Health Care
Contact Center
Since livepro our NPS score increased by 276%, CSAT increased by 9.4% and our ex-gratia payouts are down by 48% - it has practically paid for itself in just 4 months!”
Contact Center Manager
Health Insurance
Compliance training
Employee engagement
Highest rating on
Explore a smarter knowledge management system this BFCM
Juggling tools that don’t connect or workflows that slow your team down makes it hard to deliver consistent answers. It’s a daily drain on time, accuracy, and customer confidence.
This BFCM, you get a better way forward. Between 22 November and 2 December, enjoy an extended livepro trial plus bonus feature access so you can see the platform’s full power in action. This offer is built to help you make an informed decision with total confidence and complete clarity.
Producing skilled agents and happy customers
Producing skilled agents and happy customers
Turn rookies into experts
Put answers at your agents’ fingertips and make them knowledge pros with minimal training.
Delight your customers
Deliver quick answers whether through an agent or self-service.
Reduce stress
With the right answers only a few clicks away, make knowledge management a breeze for your agents.
Better compliance
Maintaining the most up to date, approved answers has never been easier.
We improved our speed to competency from 12 months to 2 months
We improved our speed to competency from 12 months to 2 months
Andrea Pepper-Edwards
Medical Insurance Group
Get ready for 2026 with BFCM knowledge management deals
Looking to upgrade your knowledge management system this BFCM? We’ve got the answers you need!
Want to provide a little more information?
What to expect:
An initial discovery call to understand your needs
- An analysis of your situation with our experts
- Working together to develop a tailored timeline aligned with your milestones based on your available resources
- An interactive custom livepro demo, specifically designed to address your unique requirements
Already connected to your favorite tools
Deliver consistent AI answers through any channel
livepro has made integrations a snap
Deliver the answers through any channel
Book a discovery call today
Chat to one of our friendly team – and you’ll understand why we have a 98% customer retention score for over 20 years.
