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More than a free trial: Full platform, white-glove setup, & dedicated training for 90 days.

The integrations you need —
with the accuracy your answers demand.

Other knowledge solutions plug into everything, then leave agents guessing which source is right. livepro is one central source of truth: verified, governed answers delivered at AI speed – deeply embedded where your contact center actually works.

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Scale with top integrations

Simple out-of-the-box connections to all of your favorite customer applications.
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Can’t see your system on the list?

Let us know the application you want us to connect to.

Featured Integrations

Salesforce AgentForce

An AI knowledge sidekick inside Agentforce that drafts accurate replies from your single source of truth.

Salesforce

Search livepro without leaving Salesforce - and auto-surface the right answer the moment a case opens.

Microsoft Dynamics

Governed, verified answers right inside the Dynamics CRM screen.

Microsoft Copilot

Copilot drafts the reply; livepro makes sure every word is backed by approved knowledge.

Microsoft Teams

Find answers and share articles without leaving Teams - and get pinged the moment knowledge changes.

Slack

Approved answers, on demand - collaborate and find knowledge right inside Slack.

Five9

A streamlined livepro, right inside Five9 - any answer, any format, without ever leaving the call.

WordPress

Publish approved knowledge to your website for accurate self-service - the same answer, agent or online.

Genesys Cloud

The full power of your knowledge base inside the Genesys Agent Desktop - agents never leave the conversation.

NICE CXone

Real-time answers through CXone Copilot, always synced to your livepro source of truth.

Okta

Integrated for secure single sign-on, so your team reaches livepro with their existing Okta credentials.

Azure

Secure single sign-on via Azure, so your team gets straight to livepro with the login they already use.

Microsoft Active Directory

Sign in to livepro with your existing Active Directory credentials - secure access, nothing new to remember.

Creative Virutal

Integrated with Creative Virtual’s chatbot, so automated conversations answer from the same governed knowledge base your agents use.

Build your own with our API like many of our customers have

Simple out-of-the-box connections to all of your favorite customer applications.

Cisco Webex

Amazon Connect Q

Chatbots

Scripting tools

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Not on the list?

Explore our API for custom integration or let us know and we’ll make it happen.
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Why integrate?

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Empower your agents to harness the power of livepro’s Knowledge Management System to guide their customers to the right answer. With process guidance, decision trees, smart search, and more, instantly turn your agents into experts.

Take advantage of single sign-on within one platform and access all the knowledge, data, and tools you need to deliver exceptional customer experience and consolidate communication with your team or department.

Connecting tools and teams

Have a single source of truth that connects to your existing suite of tools to ensure answers are easy to find and share, and consistent across the board

All integrations are free

Share knowledge organization wide

Same answers without switching screens

Collaborate on knowledge with ease

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livepro was the perfect choice for us because it connected to our existing data stores & website information. This suits our philosophy not to store the same information more than once and ensures livepro is always current.”
Martin C
General Manager Performance | Hospital & Health Care Industry
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Empower your agents with the right tools and connection.

Get in touch to learn how you can integrate livepro.

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Common searches

KM, contact center, training

Not on the list?

Explore our API for custom integration or let us know and we’ll make it happen.