Webinar: The AI Power Shift – Strategy, Data & Governance for Next Era CX – livepro & COPC

On March 11th, CX and AI experts Rick Zayas (COPC Inc.) and James Walsh (livepro) led an in-depth discussion on the evolving role of AI in contact centers. They shared how organizations are leveraging AI-driven solutions to enhance efficiency, improve agent performance, and deliver better customer experiences.