24/7 Support by AI Voice Agent

Luna uses advanced automation to handle high call loads, reducing wait times and improving call resolution. By integrating with your existing phone systems, Luna ensures smooth call routing and handles customer inquiries with human-like voice interactions, delivering exceptional customer service. It’s designed to automate customer support tasks and ensure efficient call operations, all while maintaining customer trust.

Luna is designed to handle several concurrent calls, even during high demand, without compromising on performance. With its real-time API and integration, Luna can manage high call volumes effortlessly, making sure that your business can scale quickly without delays or system overloads.

Luna is built to integrate with your existing systems and tech stack, allowing for seamless operation and minimizing disruption. Whether you need AI phone agents to automate phone calls or leverage voice AI agents for specific tasks, Luna adapts to your current infrastructure and enhances call operations by using powerful AI.

Luna’s AI agent is trained specifically on your organization’s secure livepro knowledge base, nothing generic or out-of-the-box. That means it only gives answers based on the information your team has already approved, so there’s no guessing, inventing, or pulling in content from outside sources.

Instead of requiring you to manually train the AI yourself, Luna is configured using your existing content. As your livepro knowledge evolves, Luna stays updated automatically, ensuring the answers it gives always reflect the most current and accurate information.

This approach keeps things simple on your end. No need to manage training data or monitor performance manually. The voice agent simply draws from your verified knowledge, providing responses that sound natural, on-brand, and aligned with how your team would speak.

Yes! Luna can handle a wide range of tasks, including scheduling appointments, managing customer inquiries, handling high call volumes, and much more. With the ability to automate phone calls, AI handles routine tasks, reducing the workload of your human agents and allowing them to focus on more intricate matters.

livepro’s Luna is designed to provide natural conversations by leveraging advanced LLM (Large Language Models). This means Luna can understand and respond to customers in a way that feels truly human-like, even when handling complex or sensitive inquiries. By using natural language processing, Luna ensures that customer interactions are smooth, intuitive, and effective.

Its seamless integration with your CRM and existing phone systems makes it an easy and smart addition to your service operations. This integration not only enhances customer service but also improves overall efficiency and satisfaction. Voice AI agents help businesses automate routine tasks, scale support quickly, and focus on delivering high-quality service, ultimately improving both operational productivity and customer experience.

Yes, Luna can be up and running in just a few days, even if your needs are time-sensitive. There’s no need to build it yourself or navigate complicated software. Instead, Luna is set up for you based on your organization’s goals, so you can get started quickly without wasting time.

Whether you want Luna to simply handle your top 10 most common questions or give it access to your full knowledge base to respond like a real agent would, the setup can be as simple or as advanced as you need. Luna is built to scale with your business, so you can start small and grow from there.

This flexible approach helps you respond to sudden spikes in demand, improve call handling, and free up your human team, all without the long rollout times or complex configurations you might expect from traditional systems.