Service Level Agreements
livepro is known for providing great support when it comes to our knowledge management solutions
livepro is committed to providing 99.99% up-time and 24/7 support for livepro clients for critical issues. Other issues will be dealt with during standard business hours, Monday- Friday 8am-8pm Sydney Time, in accordance to the below SLAs.
To Report Incidents:
Email: [email protected]
Phone: 1300 548 356 – Option 1